For more than 15 years, PC Helps has been providing immediate, expert, remote telephone support to over four million knowledge workers, 24/7/365 – with expertise on more than 160 desktop applications and mobile devices like Microsoft Word, Excel, PowerPoint, and BlackBerry.

PC Helps goal is not only to provide world-class support, but also to educate both novice and advanced users. In an effort to maximize the economies of scale and illustrate the utilization of the "best-of-breeds" approach, all support is provided remotely from U.S.-based call centers.

Cost Reduction
PC Helps eliminates the costly burden of application support questions to your in-house Help Desk team, significantly decreasing cost per solution while freeing up support resources for mission-critical issues and projects where they should be focused.

Cost Avoidance
PC Helps provides live, 24x7 application support on demand, without the expense of adding, training, and managing a full-time team of application experts, while simultaneously increasing the depth and breadth of knowledge available through the Help Desk.

Value-Added Enhancement
PC Helps has the expert consultants and application knowledgebase to help your knowledge workers better utilize their desktop tools and to ensure that your company harnesses maximum value from its software investment.